episode 74 - the word is goblin

In this episode I offer you a framework for managing difficult relationships at work.

On my birthday week the dictionary gave me by a gift – the random word goblin – and I know a thing or two about Goblins, given some of my clients call me "Gobi the goblin" (affectionately I a told).

In this episode I tackle a universal workplace challenge - dealing with those difficult personalities who seem supernaturally skilled at making our professional lives complicated.

Rather than simply complaining about these "workplace goblins," I offer a new perspective by challenging us to examine whether these difficulties are real or constructs of our emotional responses.

At the heart of this episode is the practical BEAR framework - Behaviour, Effect, Alternative, Results - a step-by-step approach to having productive conversations with difficult colleagues.

I help you distinguish between actual bullies (who require formal intervention) and "goblins" (challenging personalities we can learn to better interact with through skilful communication).

I hope this episode helps you transform a potentially intimidating subject into an actionable strategy that any professional can implement immediately.